Dear Angela Baarz,
Thank you for contacting us regarding Breyers Rocky Road Frozen Dairy Dessert. We are very sorry to learn you had this experience.
Our company is dedicated to marketing products of only the highest
quality and safety. Providing superior products at competitive prices is
our commitment to you. We are concerned when we hear of a problem
involving one of our products and will share your comments with the
appropriate staff.
We regret any inconvenience this situation may have caused you. Please
accept the enclosed with our sincere appreciation for using our
products. If you have any additional questions or comments, please call
us at our toll-free number or visit our website.
Sincerely,
Chris Green
Consumer Response Representative
***Author's Note: This letter was received via USPS. Inside the envelope with the letter was a voucher for a free container of Breyer's Ice Cream. Also note that this letter is identical to the one about the Dove Body Wash.***
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