Hello Angela:
Thank you for contacting McDonald's to let us know about your recent dissatisfaction during the McDonald's 2012 USA Wins Game. We are truly sorry that we disappointed you.
It is always our hope that the games and promotions we offer will be fun for our customers. However, we know that enjoying our promotions is directly influenced by your satisfaction with your entire McDonald's restaurant experience.
Again, we are sorry that we have let you down. We appreciate you bringing this matter to our attention because we know that it is our most loyal customer who takes the time to let us know when we've disappointed them. You should know that we carefully record all customer feedback on our promotions and share this information with our Marketing and Operations departments. Our goal is to continually improve how we execute these games so that all of your visits to McDonald's are enjoyable.
We value your business and hope we have the pleasure of serving you soon at McDonald's.
McDonald's Customer Response Center
ref#:9128436
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