This ad has always bugged me because (as I have written on the ad) the product just looks like it is watered down. More to be silly than anything else I took the ad, wrote what I think on it, and mailed it to the company (Unilever). I wasn't really expecting anything to come from it, but today I opened my mailbox and....a response from Unilever. It went as follows:
Dear Ms. Angela Baarz,
Thank you for contacting us regarding Dove Deep Moisture Body Wash. We are very sorry to learn you had this experience.
Our company is dedicated to marketing products of only the highest quality and safety. Providing superior products at competitive prices is our commitment to you. We are concerned when we hear of a problem involving one of our products and will share your comments with the appropriate staff.
We regret any inconvenience this situation may have caused you. Please accept the enclosed with our sincere appreciation for using our products. If you have any additional questions or comments, please call us at our toll-free number or visit our website.
Sincerely,
Chris Green
Consumer Response Representative
***Author's Note: This letter was received via USPS. Inside the envelope with the letter were several coupons including a voucher for a free Dove Deep Moisture Body Wash.***
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