McDonald's - yet another letter

I was all excited to go to McDonald's today to get a happy meal with a Paul Frank toy. I was soooo sad when I got home and my toy was a lame Victorious toy from months ago. I know I am an adult and happy meals are mostly meant for kids, but I wanted the Paul Frank toys and that was my entire reasoning for ordering a happy meal. But instead of getting the toys that are currently being promoted, I got one from May. Had I known that I would be getting an old toy, there is no way I would have ordered my happy meal to begin with or had even gone to McDonald's for lunch at all.

***Author's Note: No judging me for ordering a Happy Meal... and then being disappointed for not receiving the current toy... and then writing a letter about it. I'm a little embarrassed about it, but to keep the blog genuine, I had to post it even if it makes me look a little juvenile....okay, a lot juvenile.***

McDonald's Reply

Hello Angela:

Thank you for contacting McDonald's. We always enjoy hearing from our valued customers, and we're delighted to know you like our french fries.

Be assured that at McDonald's, we continually review our menu to ensure that we serve the products that our customers will enjoy most. As appropriate, our Menu Management team makes changes or enhancements to our menu. We strive to satisfy the tastes of the nearly 50 million people we serve each day.

Since it's ultimately our customers who decide what products are offered at McDonald's, your comments are especially important to us. I've shared them with our Menu Management team for their ongoing evaluation of our menu.

Again, thank you for contacting McDonald's. We look forward to serving you for many years to come.

Megan

McDonald's Customer Response Center

Lansinoh Reply Part II

Dear Ms. Angela Baarz,

Please accept this letter as a formal apology from Lansinoh Labs, Inc. for any inconvenience you may have experienced due to your dissatifaction with the performance of our Milk Storage Bags. It has always been our goal to facilitate and nurture the wonderful relationship that develops between mothers and babies during breastfeeding. Please accept this refund along with our sincerest regrets. Thank you for your continued support of Lansinoh.

Best Regards,
Consumer Relations

***Author's Note: This letter was received via USPS. I received it over a month ago, but just haven't posted it to the blog until now. The letter also included a refund check for $15.***